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Get a Security tab in XP Home file and folder properties

Windows XP Home Edition doesn't have a Security tab on the Properties page of files and folders. The only way to change the access rights for files and folders is with the command line utility CACLS, which is not very easy to use. However, it's possible to get the Security tab, which provides a much easier way to change the access permissions for files and folders. Read more...

- Windows - two comments - §

How to block image spam in Mozilla Thunderbird

Are you fed up with receiving spam where the text is in a GIF image attachment? Most anti-spam software seems ineffective at blocking it. Read more...

- Internet - one comment - §

How to restore the registry when Windows XP won't boot at all

If the Windows XP registry is badly corrupted, you may be unable to start Windows even in safe mode, preventing you from using System Restore. However, you can restore the registry backups contained in a restore point using the Recovery Console. Read more...

- Windows - six comments - §

Boot straight to your desktop in Windows XP

Do you find it annoying that Windows asks you to log in when you start your computer, even though you are the only user? Would you like to have Windows go straight to your desktop on startup? Read more...

- Windows - six comments - §

How to stop Windows Update nagging you to restart after an update

After Windows Automatic Updates has downloaded updates to your computer, it may display a dialog that says: "Updating your computer is almost complete. You must restart your computer for the updates to take effect. Do you want to restart your computer now?" If you click "Restart Later", the dialog will appear again after 10 minutes, which is very annoying if you are busy and consider that your computer should not put its needs above your own. Read more...

- Windows - six comments - §

How to add an AutoPlay action

You would like to add a favorite program, or a program of your own, to the list of AutoPlay actions available when a CD or DVD is played. You would like to use another, unlisted program to play CDs and DVDs instead of Microsoft Media Player. Read more...

- Windows - one comment - §

Cannot access folder after Windows reinstall

After reinstalling Windows XP, you are unable to access certain folders created using the previous installation. When you try to access them, you receive the message: "Folder is not accessible. Access is denied." Read more...

- Windows - fifteen comments - §

How to remove MoviePass

You installed a three day trial of moviepass.tv and now your computer is subject to persistent pop-ups demanding that you sign up for a monthly subscription. How to remove them? Read more...

- Security - two comments - §

Defrag error: "Snap-in failed to initialize"

After uninstalling a trial version of Diskeeper, the Windows Defragmenter fails with an error message: "Microsoft Management Console - Snap-in failed to initialize. CLSID:{43668E21-2636-11D1-A1CE-0080C88593A5}". Read more...

- Windows - sixteen comments - §

Error: "Windows Installer could not be accessed"

Whenever you try to install, uninstall or repair a program, you receive the error "Windows Installer could not be accessed." Read more...

- Windows - two comments - §

Hyperlinks don't work in email

When you click on a link in an email message in Outlook Express (or another mail client), nothing happens. Read more...

- Internet - one comment - §

Microsoft Word: "Macros in this project are disabled"

When starting and closing Microsoft Word, a message box appears headed "Microsoft Visual Basic" which states: "The macros in this project are disabled. Please refer to the online help or documentation of the host application to determine how to enable macros." Read more...

- Applications - three comments - §

Media Player crashes playing audio CDs

When you try to play an audio CD using Windows Media Player, the program crashes with an error message: "Faulting application wmplayer.exe version 8.0.0.4490, faulting module msisam11.dll, version 4.0.348.1, fault address 0x00006a77." Read more...

- Windows - No comments - §

Desktop icons won't stay put

You arrange the icons on your Windows desktop just how you want them, but the next time you start up or log in, they are back in their original order. Read more...

- Windows - six comments - §

Thunderbird problems: "building summary file for Inbox"

Mozilla Thunderbird has trouble downloading new mail. The status bar shows "building summary file for Inbox". Subsequent attempts to download mail may result in new messages being downloaded that are empty when you try to read them, multiple entries for new messages in the Inbox, or large numbers of reported unread messages that cannot be found. The symptoms may suggest a corrupt Inbox. Read more...

- Applications - 19 comments - §

Programs won't run from icons

When you try to run a program from its desktop icon or the Programs menu, it doesn't start. The only way to run a program is to open its Program Files folder in Windows Explorer and double-click the Application file. Read more...

- Windows - one comment - §

Microsoft Excel error: "A document with the name of ..."

When you open a Microsoft Excel document from a folder, Microsoft Excel opens the document and then displays the error: "A document with the name of (document name) is already open. You cannot open two documents with the same name, even if the documents are in different folders. To open the second document, either close the document that's currently open, or rename one of the documents." Read more...

- Applications - one comment - §

Microsoft Word error: "This document is being used by ..."

When you open a Microsoft Word document from a folder, Microsoft Word opens the document and then displays an error: "This document is being used by (username). Do you want to make a copy?" Read more...

- Applications - three comments - §

How to delete the Shared Documents folder

The Shared Documents folder is created when Simple File Sharing is used under Windows XP. It is a system folder, and so it cannot be deleted. Read more...

- Windows - one comment - §

Internet Explorer error "Page cannot be displayed"

When you try to access a web page, Internet Explorer displays the error "Page cannot be displayed". Read more...

- Internet - No comments - §

ATI Control Panel failed to initialize

When you start the computer, you receive an error message that says: "WARNING. The ATI Control Panel failed to initialize, because no ATI driver is installed, or the ATI driver is not working properly. The ATI Control Panel will now exit." Read more...

- General - four comments - §

Cannot print from Outlook Express

Whenever you try to print an email from Outlook Express you receive a message that "An error has occurred in the script on this page." Read more...

- Internet - eight comments - §

Windows spontaneously restarts

While you are working at your computer, the screen goes black and the computer restarts. This happens at any time, for no apparent reason. Read more...

- Windows - four comments - §

Error: "Reboot and select proper boot device"

You have an external drive connected to your computer. When you start the computer and the external drive is switched on, an error message is displayed: "Reboot and select proper boot device or insert boot media in selected boot device and press a key." Read more...

- General - four comments - §

Outlook Express sends two copies of message

Emails that you send using Outlook Express have an attachment containing a copy of the message. Read more...

- Internet - No comments - §

Missing memory

You are using Windows 98 or Windows Me, and the operating system is not detecting or using all the memory installed in your computer. Read more...

- Windows - No comments - §

Print spooler service failed to start

You cannot print from your computer. If you try to configure or reinstall your printer driver, you receive a message that says that the spooler service is stopped. When you try to start the Print Spooler service, you receive the message: "Error 1068: The dependency service or group failed to start." Read more...

- Windows - thirteen comments - §

Remove invalid boot entry

You had installed two or more copies of Windows on your computer, selected from a menu at start-up. After deleting one of these copies, its entry remains in the boot menu. How to remove it? Read more...

- Windows - one comment - §

Norton Windoctor reports gapi32.dll not found

Norton SystemWorks WinDoctor reports that "C:\Windows\System32\Mapisrvr.exe cannot access a necessary file, gapi32.dll". Read more...

- Windows - No comments - §

Thumbnail image preview doesn't work

When you open a folder of photo images in Windows Explorer and select "Thumbnail view", the files are not shown as thumbnail images. Instead, they may be represented by the icon of the program used to open them. Read more...

- Windows - No comments - §

How to start Windows XP in safe mode

When trying to troubleshoot a problem with Windows, or when trying to clean up after a virus or spyware, it is sometimes necessary to run Windows in safe mode. Read more...

- Windows - two comments - §

How to see hidden and system files

In order to carry out some repair tasks in Windows, it is sometimes necessary to access files or folders that are normally hidden. These files or folders are hidden to discourage users from tampering with them. Read more...

- Windows - No comments - §

How to recover a lost administrator password

If you need to run the Windows Recovery Console, then you will be asked to enter the administrator password. This is usually the point at which you realize that you don't know what the administrator password is. Read more...

- Windows - No comments - §

How to repair Internet Explorer

If you experience problems when using Microsoft Internet Explorer, the first thing you should do is scan your system for spyware using a good anti-spyware product. Spyware can interfere with the operation of the browser and cause unexpected problems. Read more...

- Internet - one comment - §

How to open an lha or lhz file

A file with the file type lha or lhz is a file containing one or more files - called an archive - which have been compressed into a single file to save space. The files within the archive must be extracted to a folder such as My Documents or your Desktop, before they can be used. If the archive contains a program that you want to run, it is best to create a temporary folder into which to extract the files, before you run it. Read more...

- General - one comment - §

How to open a rar file

A rar file is a file containing one or more files - called an archive - which have been compressed into a single file to save space. The files within the rar archive must be extracted to a folder such as My Documents or your Desktop, before they can be used. If the rar file contains a program that you want to run, it is best to create a temporary folder into which to extract the files, before you run it. Read more...

- General - six comments - §

How to open a cab file

A cab file (or cabinet file) is a file containing one or more files - called an archive - which have been compressed into a single file to save space. The files within the cab file must be extracted to a folder such as My Documents or your Desktop, before they can be used. If the cab file contains a program that you want to run, it is best to create a temporary folder into which to extract the files, before you run it. Read more...

- General - two comments - §

How to open a zip file

A zip file is a file containing one or more files - called an archive - which have been compressed into a single file to save space. The files within the zip file must be extracted or "unzipped" to a folder such as My Documents or your Desktop, before they can be used. If the zip file contains a program that you want to run, it is best to create a temporary folder into which to extract the files, before you run it. Read more...

- General - No comments - §

How to change the administrator password

It may not be obvious how to change the password for the Administrator user in Windows XP. Read more...

- Windows - No comments - §

How to back up Microsoft Outlook data

Microsoft Outlook email messages are stored in personal storage (.pst) files. These files can easily be backed up in the normal way, using a backup program. They can also be imported into a new installation of Microsoft Outlook, when transferring to a new computer. Microsoft Outlook account settings (such as the mail server details, login name, password) are not stored in the .pst files. Therefore you must use another method to back them up. Read more...

- Applications - three comments - §

Windows Update error "Failure No. 0x80244018"

When you try to get updates from Windows Update you receive the message: "Windows Update has encountered a problem. Error Failure No. 0x80244018." Other error codes that may be received are: 0x80244017, 0x80244018, 0x80244019, 0x8024401B, 0x80244021. Read more...

- Windows - three comments - §

Windows Explorer folder pane is disabled

When selecting the Folders option in Windows Explorer or My Computer, the left hand Folders pane is disabled (gray or blank) and the folder tree is not visible. Read more...

- Windows - one comment - §

Tooltips hide behind Windows task bar

The tooltips for system tray (or notification area) icons and task bar buttons start being displayed behind the task bar so they are hidden or only partially visible. Read more...

- Windows - three comments - §

How to restore a missing file in Windows XP

You can restore a missing Windows XP system file by extracting a copy from the Windows XP installation CD, or from a folder on the hard disk. You can also use this method to extract files from cabinet files, which are compressed archives that are often used by Microsoft to distribute software components for installation. Read more...

- Windows - two comments - §

No spell checker in Outlook Express

Spell checking does not work and cannot be enabled in Outlook Express 6. When you try to spell check a message, you may receive the message "An error occurred while the spelling was being checked." Read more...

- Internet - two comments - §

Spybot Search and Destroy reports DSO Exploits

Whenever you run Spybot Search and Destroy to check your system for spyware, it finds several problems described as Data Source Object (DSO) Exploits. The same DSO Exploits are reported even after Spybot has removed them. Read more...

- Security - No comments - §

Outlook Express shows pictures as a red cross

When you receive an email message containing photo images, and open the email in Outlook Express, the pictures are replaced by a small box containing a red cross. Read more...

- Internet - No comments - §

Internet Explorer truncates right margin when printing

When you print a web page or a picture viewed in Internet Explorer, the text or image is cut off at the right margin. Read more...

- Internet - No comments - §

Tray icons missing from task bar

When you start up the computer, and the desktop is displayed, one or more of the icons that should be present in the system tray (or notification area) of the task bar are often missing. This occurs on a random basis and only at start-up. If you log out and then log in again, all the icons are usually displayed. Read more...

- Windows - No comments - §

How to fix missing DLL errors

When you start Windows or run an application, you receive the message: "Cannot find the file xxxxxxxx.exe (or one of its components.)" This may be followed by: "Error starting program. A required .DLL file xxxxxxxx.DLL was not found." Read more...

- Windows - No comments - §

Error: "The application failed to initialize properly (0x0000022)"

You are trying to start an application, and receive an error message: "The application failed to initialize properly (0x0000022). Click OK to terminate." Read more...

- Windows - one comment - §

Error "Autoexec.nt - The system file is not suitable for running MS-DOS and Microsoft Windows applications"

When you try to run certain programs you receive an error message: "Autoexec.nt - The system file is not suitable for running MS-DOS and Microsoft Windows applications." Read more...

- Windows - one comment - §

Control Panel options are unavailable

When you try to use items in the Windows Control Panel, you receive a message such as: "These Control Panel options are not available. The content of this Control Panel category has been made unavailable by your system administrator. To make changes, contact your system administrator." or "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator." Read more...

- Windows - one comment - §

CDs and DVDs do not autoplay when inserted

When you insert a CD or DVD into the drive, the disc does not autoplay or autorun. Read more...

- Windows - No comments - §

Windows Scanner and Camera Wizard does not run

When you connect your digital camera to your computer running Windows XP, the Microsoft Scanner and Camera Wizard does not automatically run. Read more...

- Windows - two comments - §

"Cryptographic Service" error when installing Windows XP updates

You are trying to install a Windows XP Service Pack or Security Patch and you receive an error message like this: "Setup encountered an error: Setup could not verify the integrity of the file update.inf. Make sure the Cryptographic Service is running on this computer." Read more...

- Windows - No comments - §

Error "Cannot find file: ///C:/windows/s.htm" when starting Internet Explorer

When you start Internet Explorer you receive the message: "Cannot find file:///C:/windows/s.htm". You may also notice that your Internet Explorer start page has been changed to this address. Read more...

- Internet - one comment - §