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Windows Scanner and Camera Wizard does not run
When you connect your digital camera to your computer running Windows XP, the Microsoft Scanner and Camera Wizard does not automatically run.
Cause
There are a number of Windows settings that determine whether the Windows Scanner and Camera Wizard will run. Digital cameras are generically treated as removable disk media. The same conditions are required as for CD and DVD discs to autorun. In addition, the default settings of the Windows Firewall in Windows XP SP2 may prevent the Camera and Scanner Wizard from working when a network scanner is used.
Solution
Check that autoplay / autorun is properly configured:
- Start the Registry Editor (click Start, Run, type regedit and click OK).
- Expand HKEY_LOCAL_MACHINE\System\CurrentControlSet\ Services\CDRom.
- Select the folder CDRom.
- In the right-hand pane, check that the value AutoRun is set to 1. If not, double-click AutoRun and set it to 1.
- Expand HKEY_CURRENT_USER\Software\Microsoft\Windows\ CurrentVersion\Policies\Explorer.
- Select the folder Explorer.
- In the right-hand pane, check that the value NoDriveTypeAutoRun is set to 0x00000091 (145). If not, double-click NoDriveTypeAutoRun and set its value to 91 (Base Hexadecimal.)
- Expand HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon.
- Select the folder WinLogon.
- If a value named allocatecdroms is present, select it and then delete it.
- Download and run the file fixautorun-xp.reg to make these Registry changes without using the Registry Editor.
- Restart the computer after making these changes.
- Connect the camera to the computer.
- Open My Computer.
- Right-click the drive corresponding to the digital camera.
- Select the AutoPlay tab.
- Select Pictures from the drop-down list.
- Click Select an action to perform, then select the action Copy pictures to a folder on my computer using Microsoft Scanner and Camera Wizard.
- Click OK.
If the Camera and Scanner Wizard still does not start:
- Download and run the Microsoft Autoplay Repair Wizard.
If the Camera and Scanner Wizard does not start every time the digital camera is connected:
- This is probably a driver problem that prevents the camera from being detected as such each time.
- You can usually work around this issue by disconnecting the camera, waiting a few seconds and then trying again.
If the Scanner and Camera Wizard does not run when a network scanner is used, and your computer operating system is Windows XP SP2:
- Open Control Panel, Windows Firewall.
- Select the Exceptions tab.
- Click Add Port.
- In the Add a Port dialog box, for Name type Scanner and Camera Wizard.
- For Port number, type 21.
- Ensure that the TCP radio button is selected.
- Click OK.
More information
- The AutoRun feature or the AutoPlay feature does not work when you insert a CD-ROM in the drive
- CD-ROM May Not Run Automatically in Windows XP
- Some programs seem to stop working after you install Windows XP Service Pack 2
- You cannot scan images with a network scanner when Windows Firewall is turned on in Windows XP Service Pack 2 or in Windows XP Tablet PC Edition 2005
Applies to
- Microsoft Windows XP
17 comments:
After renewing Norton Security package, the Scanner and camera Wizard can no longer locate the camera which is plugged into a USB port. I checked all drivers and connections and tried your remedies, nothing works. But thank you for giving such detailed instructions on what appears to be a different problem from mine
Waltraud Bockholdt - 11 02 2007 - 18:08
this did not work for me...
dev - 29 06 2008 - 21:46
Thank you!! It was the best and efficient advise!!!
Ben - 16 07 2008 - 18:50
I have accidently uninstalled my windows xp scanner/camera wizard, that came installed in my computer. What can I do to get it back?
Flibberty () - 03 02 2009 - 11:17
I click on Program, accessories, scanner&camera wizard. Up Pops Agfa ePhoto 1280 Digital Camera, IBM Idea Scan. Agfa ePhoto 1280 Digit
click, nothing tells me my scanner is not connect to my computer, now what do I do.
I have windows XP SP3
Audrey () - 25 02 2009 - 04:14
I have a laptop with windows XP sp 2. I plug in my card reader with my XD card from my camera installed. My computer will not open scanner and camera wizard, also my computer seems to lock up until I unplug the card reader, then all the programs that I clicked on seem to immediately open. The card reader works normally on four other computers including an Imac.
Don () - 15 04 2009 - 04:12
This outstanding advice fixed my problem with the camera wizard. You folks made my day! Thank you very much!
Gary () - 28 06 2009 - 22:29
Laboriously done all this - no difference.
Still will not work.
Worked fine since beginning until now - suddenly stopped.
Even repair wizard which claimed to have 'repaired' it - made no difference. help!
Harry - 29 09 2009 - 14:55
I did everything on the whole page, registry changes, restarts, downloads and all. It still just brings up the box asking what I want to do with these files but goes no further. As a note, I can't preview a file or view an image of a thumbnail (perhaps related). Can anyone help?
Grover - 12 10 2009 - 16:53
Hello,
Could you pls. help me to solve the following problem?
I have a laptop (Toshiba Satellite L500) with Windows Vista Home Premium op. system (32bit), connected to a PLUSTEK PS 286 scanner which, according to its specs, supports ADF duplex scan. Although I tried two different S/W applications that support ADF duplex scan, namely eDocXL V.4.6.2.2 and Presto! Page Manager 7.10, duplex scan could not work.
Is this a problem of Windows Vista? (I read some articles on the Internet about similar problems). If yes, is there a patch available that can fix the problem?
Pls. note that duplex scan worked with Windows XP in another laptop with both applications, that is eDocXL V.4.6.2.2 and Presto!
Thank you very much
Best Regards
George Lalopoulos
Athens, Greece
George Lalopoulos () - 22 11 2009 - 18:45
Running XP SP3 and my camera and scanner wizard has disappeared from "Accessories". When I plug camera in I get prompted for installation software which there isn't any. Does anyone have any clues how to get it back?
Mike Woods - 03 12 2009 - 02:07
I am running Windows XP. I have attempted to install drivers for Cameras and Scanners numerous times and it still shows "no drives installed". Can you assist?
Thank You
Rick Hutchins () - 21 12 2009 - 19:34
in my wizward for scanner and camera...i have a drop down menu that shows "you a place to save this group of pictures"... i have a few paths that i want to delete...how do i do that....
mike - 13 01 2010 - 23:09
where you have to put in a name for the group of pictures, I've got a hugh list of names that I'd like to delete and start over with. The wizard doesn't give you any options to select all or delete anything....Does anyone know the registry location. I've tried to find anything from the folder to registry entries and come up with nothing. Any help would be appreciated. Thanks
mike () - 19 01 2010 - 21:56
When I insert my camera sim card, immediately the MS camera & scanner wizard opens.....my sim card is a Lexor....my husband's sim card is an Ultra II by SunCard, when I insert his...nothing....the wizard won't open nor can I find it anywhere to manually open it....any reasons why his card won't work or where to find the MS c & s wizard?.....
DeLinda V - 25 01 2010 - 09:23
Hello,
I was directed to this site by Apple customer services and although I have completed your instructions above, I still have the original problem.
That is..... Iphone .....
I have taken pictures with my Iphone and when I plug in to my laptop it automatically syncs everything. Unfortunately it seems to be transferring my pix as thumb nails with the file extension .ithmb, which my system can't read.
I've been told by Apple that I don't need additional software and that my sync isn't working properly.
So much for help! Please, I've been trying to sort this out all day and am about to hit someone or something!
Cheers
Silke - 11 02 2010 - 16:31
My computer does not recognize my camera, not in control panel, only my printer. What can I do?
Sandra () - 15 03 2010 - 17:05