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How to repair Windows
If Windows XP is behaving oddly, or you cannot boot the system or log in, the issues may be resolved by performing a repair installation.
Solution
Unfortunately, a repair installation can only be carried out if you have a Windows XP installation CD.
- Insert the Windows installation CD in the drive and start the computer.
- When prompted to do so, press a key to start your computer from the Windows XP CD.
- When the message To setup Windows XP now appears, press Enter.
- When the Welcome to Setup screen appears, press Enter.
- When the Windows XP Licensing Agreement appears, press F8 to agree.
- Make sure that your current installation of Windows XP is selected, then press R to repair Windows XP.
- Follow the instructions to complete the repair installation.
Applies to
- Microsoft Windows XP
30 comments:
I need help, big time. It's like this I downloaded regcleaner, I think you know what I'm gonna say I deleted my registries now nothing will open not even system restore. I was hoping I could get hold of the registries for the System restore but easier said than done. I know longer have my XP CD I'm from South Africa so It's back home while im In England. I dont want to Format this thing and buy a new CD there must be something I can do.
HELP PLEASE
Santini () - 11 11 2007 - 12:46
I am currently travelling and one morn. when i started my laptop which has windows XP pro., it started asking me for a password to login. I never kept any password for my login account. I tried starting it on safe mode too and logging in through the "administration" account but there also it asks for a password. Thus i cannot access anything on my notebook.I cannot afford to loose any data so I need help from any1 who knows the solution to this.PLEASE HELP
Rutvan () - 12 11 2007 - 07:33
the is a posibilitiy that it is a virus ,try to repair operating system and run antivirus with latest updates
master () - 25 03 2008 - 11:25
My computer starts up normally and ask for my log in pass word and goes through fine. The problem is it doesn't show anything, no start many, desktop icons or task bar. Just the desktop screan saver image. WHAT SHOULD I DO?
Maran (URL) - 24 04 2008 - 14:51
Traveling with Dell Inspiron 600M laptop w/o WinXP Pro installation CD. Running WinXP Pro SP3 virtually inoperable as very, very slow response to mouse clicks.
Ran SFC /scannow; chkdsk /p/r/f/x; registry cleaner; HD cleaner; all to no avail.
TIA HELP!!!
spooz2 () - 16 07 2008 - 18:21
help. I rebooted my laptop with a original win xp home prog. I then updated it via internet, after which, the CD drive malfunctioned--it cannot read any CD at all (device manager says its working properly). upon query, experts said the program has glitches which does not support my laptops media access, and that i have to clean up the drive. I did online and everything became inaccessible--can't reboot fr CD drive, lost fonts etc, cant create an internet access, system restore didnt work. please help.
sio () - 26 09 2008 - 14:15
Hi,
I am unable to boot my computer,it's giving an error before starting the windows services.exe not found and MSVCP60.dll not found.
Pooja Sharma () - 10 02 2009 - 04:23
i cant repair windows use boot from windows cd. it prompt me administrator password. what else can i do? my windows already corrupt
naeem () - 24 02 2009 - 01:09
me desktop is not showing anything when I start my computer & a long beep sound is made by cpu
mani - 01 04 2009 - 08:02
I'm not sure what the problem is, but KP won't boot. I tried safe mode, but it gets stuck while installing the drivers then restarts the computer. I don't have an install disk either because my laptop didn't come with one.
Chelsea () - 30 04 2009 - 15:58
I re-installed win xp leaving original file for programs unchanged. Now they are not recognized. The files are in the hard drive. How can I get the original programs and drivers back? The reason for the win xp re-install was due to a hal.dll corrupted file.
Roberto - 19 06 2009 - 23:58
When I boot the computer, it says "press a key to reboot". When I press a key, it goes through the start up process, and again, says "press a key to reboot". This computer was given to me, and I do not have a windows disk. Is there any other way to fix the problem?
Leslie () - 29 07 2009 - 16:39
After doing a windows update, when I start the computer, the LOGO comes on and then a black screen. then nothing..any suggestions or help would be greatly appreciated.
Debbie - 06 08 2009 - 08:01
This way to use the command : chkdsk /r , fixboot , fixmbr.
most of the time doesn't work
computer repair toronto () (URL) - 08 08 2009 - 05:46
Okay so a few days ago I went to turn on my computer, a black screen came on and said that windons XP was deleted. And could not boot the computer. So i got out all the installation cd's and i got to the last one, then the installation prosses failed and made me start all over. I have tried re-installing the program about 4 or 5 times. But the computer keeps falling the prosses and saying that I can't reboot anything. I don't know what to do?
Beth () - 19 08 2009 - 00:44
This is the msg. that I recieved and have not been able to open other tabs or links since.
An unexpected error has been detected by Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x7c91b21a, pid=356, tid=3864
#
# Java VM: Java HotSpot(TM) Client VM (11.3-b02 mixed mode, sharing windows-x86)
# Problematic frame:
# C [ntdll.dll+0x1b21a]
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/cr..
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
--------------- T H R E A D ---------------
Current thread (0x02b6d400): JavaThread "AWT-Windows" daemon [_thread_in_native, id=3864, stack(0x033e0000,0x03430000)]
siginfo: ExceptionCode=0xc0000005, writing address 0x00000010
Registers:
EAX=0x00000000, EBX=0x00000000, ECX=0x000015b4, EDX=0x02ff1da0
ESP=0x0342f66c, EBP=0x0342f6e0, ESI=0x02ff1d90, EDI=0x00000000
EIP=0x7c91b21a, EFLAGS=0x00010246
Top of Stack: (sp=0x0342f66c)
0x0342f66c: 02ff1d90 02ff1d74 7c901000 7e41882a
0x0342f67c: 7e428ea0 00000000 6d09bf80 001103b2
0x0342f68c: 00009819 03047984 00000000 005902d4
0x0342f69c: 7e428eab 02ff1d68 006c01e0 99da33b0
0x0342f6ac: 0000c210 00000000 0342f6a0 00000014
0x0342f6bc: 0342f7c8 7e44048f 7e428eb0 ffffffff
0x0342f6cc: 0342f6f4 6d8deb05 00010002 00000000
0x0342f6dc: 000015b4 02ff1d74 7c901046 00ff1d90
Instructions: (pc=0x7c91b21a)
0x7c91b20a: 8b 46 10 3b c3 89 45 fc 0f 84 9e 00 00 00 8b 06
0x7c91b21a: ff 40 10 8b 45 fc 83 e0 01 89 45 e8 8b 06 ff 40
Stack: [0x033e0000,0x03430000], sp=0x0342f66c, free space=317k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [ntdll.dll+0x1b21a]
Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j sun.awt.windows.WToolkit.eventLoop()V+0
j sun.awt.windows.WToolkit.run()V+69
j java.lang.Thread.run()V+11
v ~StubRoutines::call_stub
--------------- P R O C E S S ---------------
Java Threads: ( => current thread )
0x04342800 JavaThread "AWT-EventQueue-2" [_thread_blocked, id=1692, stack(0x04070000,0x040c0000)]
0x0634b800 JavaThread "Thread-22" [_thread_blocked, id=3252, stack(0x035b0000,0x03600000)]
0x02fe2c00 JavaThread "Timer-2" [_thread_blocked, id=1320, stack(0x02f30000,0x02f80000)]
0x03077800 JavaThread "Java Sound Event Dispatcher" daemon [_thread_blocked, id=252, stack(0x04f00000,0x04f50000)]
0x02b2c800 JavaThread "Thread-12" daemon [_thread_in_native, id=2644, stack(0x041b0000,0x04200000)]
0x02a95c00 JavaThread "Thread-11" daemon [_thread_blocked, id=472, stack(0x04020000,0x04070000)]
0x02fde400 JavaThread "Browser Side Object Cleanup Thread" [_thread_blocked, id=2024, stack(0x03fd0000,0x04020000)]
0x02fd4400 JavaThread "Windows Tray Icon Thread" [_thread_in_native, id=3108, stack(0x03690000,0x036e0000)]
0x02fd3c00 JavaThread "CacheCleanUpThread" daemon [_thread_blocked, id=2992, stack(0x03240000,0x03290000)]
0x02fcd400 JavaThread "CacheMemoryCleanUpThread" daemon [_thread_blocked, id=492, stack(0x03640000,0x03690000)]
0x02fbc800 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=564, stack(0x03560000,0x035b0000)]
0x02fb9400 JavaThread "Java Plug-In Heartbeat Thread" [_thread_blocked, id=4068, stack(0x03510000,0x03560000)]
=>0x02b6d400 JavaThread "AWT-Windows" daemon [_thread_in_native, id=3864, stack(0x033e0000,0x03430000)]
0x02b2ac00 JavaThread "AWT-Shutdown" [_thread_blocked, id=1696, stack(0x03390000,0x033e0000)]
0x02afe800 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=3908, stack(0x03340000,0x03390000)]
0x02b29800 JavaThread "Java Plug-In Pipe Worker Thread (Client-Side)" daemon [_thread_in_native, id=3932, stack(0x03290000,0x032e0000)]
0x02af8800 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=2212, stack(0x031f0000,0x03240000)]
0x02af7800 JavaThread "Timer-0" [_thread_blocked, id=3812, stack(0x031a0000,0x031f0000)]
0x02aa2000 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=2912, stack(0x02d50000,0x02da0000)]
0x02a9b800 JavaThread "CompilerThread0" daemon [_thread_blocked, id=3564, stack(0x02d00000,0x02d50000)]
0x02a9a000 JavaThread "Attach Listener" daemon [_thread_blocked, id=3772, stack(0x02cb0000,0x02d00000)]
0x02a98c00 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=108, stack(0x02c60000,0x02cb0000)]
0x02a94000 JavaThread "Finalizer" daemon [_thread_blocked, id=2780, stack(0x02c10000,0x02c60000)]
0x02a8f400 JavaThread "Reference Handler" daemon [_thread_blocked, id=3548, stack(0x02bc0000,0x02c10000)]
0x002b6c00 JavaThread "main" [_thread_in_native, id=1068, stack(0x008c0000,0x00910000)]
Other Threads:
0x02a8dc00 VMThread [stack: 0x02b70000,0x02bc0000] [id=2104]
0x02ab5800 WatcherThread [stack: 0x02da0000,0x02df0000] [id=2176]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: None
Heap
def new generation total 6848K, used 1186K [0x20990000, 0x210f0000, 0x210f0000)
eden space 6144K, 7% used [0x20990000, 0x20a08938, 0x20f90000)
from space 704K, 99% used [0x21040000, 0x210efff8, 0x210f0000)
to space 704K, 0% used [0x20f90000, 0x20f90000, 0x21040000)
tenured generation total 90752K, used 29328K [0x210f0000, 0x26990000, 0x26990000)
the space 90752K, 32% used [0x210f0000, 0x22d94210, 0x22d94400, 0x26990000)
compacting perm gen total 12288K, used 6695K [0x26990000, 0x27590000, 0x2a990000)
the space 12288K, 54% used [0x26990000, 0x27019dc8, 0x27019e00, 0x27590000)
ro space 8192K, 63% used [0x2a990000, 0x2aea8810, 0x2aea8a00, 0x2b190000)
rw space 12288K, 53% used [0x2b190000, 0x2b7fd300, 0x2b7fd400, 0x2bd90000)
Dynamic libraries:
0x00400000 - 0x00424000 C:\Program Files\Java\jre6\bin\java.exe
0x7c900000 - 0x7c9b2000 C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c8f6000 C:\WINDOWS\system32\kernel32.dll
0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll
0x77e70000 - 0x77f02000 C:\WINDOWS\system32\RPCRT4.dll
0x77fe0000 - 0x77ff1000 C:\WINDOWS\system32\Secur32.dll
0x7c340000 - 0x7c396000 C:\Program Files\Java\jre6\bin\msvcr71.dll
0x6d800000 - 0x6da56000 C:\Program Files\Java\jre6\bin\client\jvm.dll
0x7e410000 - 0x7e4a1000 C:\WINDOWS\system32\USER32.dll
0x77f10000 - 0x77f59000 C:\WINDOWS\system32\GDI32.dll
0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll
0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.DLL
0x6d290000 - 0x6d298000 C:\Program Files\Java\jre6\bin\hpi.dll
0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL
0x6d7b0000 - 0x6d7bc000 C:\Program Files\Java\jre6\bin\verify.dll
0x6d330000 - 0x6d34f000 C:\Program Files\Java\jre6\bin\java.dll
0x6d7f0000 - 0x6d7ff000 C:\Program Files\Java\jre6\bin\zip.dll
0x6d430000 - 0x6d436000 C:\Program Files\Java\jre6\bin\jp2native.dll
0x6d1d0000 - 0x6d1e3000 C:\Program Files\Java\jre6\bin\deploy.dll
0x77a80000 - 0x77b15000 C:\WINDOWS\system32\CRYPT32.dll
0x77b20000 - 0x77b32000 C:\WINDOWS\system32\MSASN1.dll
0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll
0x7c9c0000 - 0x7d1d7000 C:\WINDOWS\system32\SHELL32.dll
0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll
0x774e0000 - 0x7761d000 C:\WINDOWS\system32\ole32.dll
0x77120000 - 0x771ab000 C:\WINDOWS\system32\OLEAUT32.dll
0x78050000 - 0x78120000 C:\WINDOWS\system32\WININET.dll
0x02df0000 - 0x02df9000 C:\WINDOWS\system32\Normaliz.dll
0x78000000 - 0x78045000 C:\WINDOWS\system32\iertutil.dll
0x78130000 - 0x78257000 C:\WINDOWS\system32\urlmon.dll
0x773d0000 - 0x774d3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll
0x6d6b0000 - 0x6d6f2000 C:\Program Files\Java\jre6\bin\regutils.dll
0x77c00000 - 0x77c08000 C:\WINDOWS\system32\VERSION.dll
0x7d1e0000 - 0x7d49c000 C:\WINDOWS\system32\msi.dll
0x6d610000 - 0x6d623000 C:\Program Files\Java\jre6\bin\net.dll
0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\WS2_32.dll
0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll
0x6d630000 - 0x6d639000 C:\Program Files\Java\jre6\bin\nio.dll
0x6d000000 - 0x6d14a000 C:\Program Files\Java\jre6\bin\awt.dll
0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV
0x5ad70000 - 0x5ada8000 C:\WINDOWS\system32\uxtheme.dll
0x58000000 - 0x5801a000 C:\Program Files\Inverse IP InSight\RCN\ARHook32.dll
0x63000000 - 0x63037000 C:\Program Files\Common Files\Motive\McciContextHook_DSR.dll
0x74720000 - 0x7476c000 C:\WINDOWS\system32\MSCTF.dll
0x755c0000 - 0x755ee000 C:\WINDOWS\system32\msctfime.ime
0x6d230000 - 0x6d284000 C:\Program Files\Java\jre6\bin\fontmanager.dll
0x71a50000 - 0x71a8f000 C:\WINDOWS\System32\mswsock.dll
0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll
0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll
0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll
0x16080000 - 0x160a5000 C:\Program Files\Bonjour\mdnsNSP.dll
0x76d60000 - 0x76d79000 C:\WINDOWS\system32\Iphlpapi.dll
0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll
0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll
0x68000000 - 0x68036000 C:\WINDOWS\system32\rsaenh.dll
0x769c0000 - 0x76a74000 C:\WINDOWS\system32\USERENV.dll
0x5b860000 - 0x5b8b5000 C:\WINDOWS\system32\netapi32.dll
0x6d1a0000 - 0x6d1c3000 C:\Program Files\Java\jre6\bin\dcpr.dll
0x6d7a0000 - 0x6d7af000 C:\Program Files\Java\jre6\bin\unpack.dll
0x10000000 - 0x1000d000 C:\WINDOWS\.jagex_cache_32\runescape\jagmisc.dll
0x6d520000 - 0x6d544000 C:\Program Files\Java\jre6\bin\jsound.dll
0x6d550000 - 0x6d558000 C:\Program Files\Java\jre6\bin\jsoundds.dll
0x73f10000 - 0x73f6c000 C:\WINDOWS\system32\DSOUND.dll
0x76c30000 - 0x76c5e000 C:\WINDOWS\system32\WINTRUST.dll
0x76c90000 - 0x76cb8000 C:\WINDOWS\system32\IMAGEHLP.dll
0x72d20000 - 0x72d29000 C:\WINDOWS\system32\wdmaud.drv
0x72d10000 - 0x72d18000 C:\WINDOWS\system32\msacm32.drv
0x77be0000 - 0x77bf5000 C:\WINDOWS\system32\MSACM32.dll
0x77bd0000 - 0x77bd7000 C:\WINDOWS\system32\midimap.dll
0x73ee0000 - 0x73ee4000 C:\WINDOWS\system32\KsUser.dll
VM Arguments:
jvm_args: -D__jvm_launched=374700235556 -Xbootclasspath/a:C:\PROGRA~1\Java\jre6\lib\deploy.jar;C:\PROGRA~1\Java\jre6\lib\javaws.jar;C:\PROGRA~1\Java\jre6\lib\plugin.jar -Xmx96m -Dsun.java2d.noddraw=true
java_command: sun.plugin2.main.client.PluginMain write_pipe_name=jpi2_pid2328_pipe3,read_pipe_name=jpi2_pid2328_pipe2
Launcher Type: SUN_STANDARD
Environment Variables:
PATH=C:\Program Files\Internet Explorer;;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\QuickTime\QTSystem\
USERNAME=Sid
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 9, GenuineIntel
--------------- S Y S T E M ---------------
OS: Windows XP Build 2600 Service Pack 3
CPU:total 1 (1 cores per cpu, 1 threads per core) family 15 model 2 stepping 9, cmov, cx8, fxsr, mmx, sse, sse2
Memory: 4k page, physical 522224k(63580k free), swap 1274616k(737756k free)
vm_info: Java HotSpot(TM) Client VM (11.3-b02) for windows-x86 JRE (1.6.0_13-b03), built on Mar 9 2009 01:15:24 by "java_re" with MS VC++ 7.1
time: Mon Jul 20 16:28:50 2009
elapsed time: 840 seconds
Can you advise as to how I can fix my computer. I have a DELL home computer and use XP Home Edition with Internet Explorer Windows.
Sid () - 27 08 2009 - 20:04
When I log onto my computer I get the error message instruction @ 0X7c91b21a ref. memory @ 0x00000010 could not be written. How do I resolve this?
Joyce () - 01 09 2009 - 17:28
When I log onto my computer I get the error message "instruction @ 0X7c91b21a ref. memory @ 0x00000010 could not be written." How do I resolve this? My OS is Windows XP Home Edition
Joyce () - 01 09 2009 - 17:33
There are too many ways to repair Windows, but really hard to find the best way.
computer repair Toronto () (URL) - 03 09 2009 - 07:11
so my mom pushed in the power button to turn off the computer cause it froze. now when she boots it up it takes be to do you want to start the computer in normal or safe mode. which ever we pick the computer turns off and reboots. would try the windows cd but her cd drive does not work. any ideas?
william () - 23 09 2009 - 18:43
my computer is not starting. whenever i power on the pc a motherboard window appears and then window xp home opens and after that whole screen becomes blank and windows UI not appered instead the computer restarts again.
plese help me to resolve this problem
dileep () - 27 09 2009 - 11:23
I am missing dll's my sound won't work HELP!
georgia lee () - 06 10 2009 - 00:24
My daughter has altered something in my computer - now when i go to log on to certain areas the login & password boxes are so small i cannot see what is typed. Help please
Di Karlson () - 02 11 2009 - 07:33
Well, I have been reading your blog posts daily and the reason I come on your blog frequently is its compelling content… Regards… http://www.pctechoutlet.com
cheap computers () (URL) - 23 02 2010 - 01:03
My computer starts up normally and ask for my log in pass word and goes through fine. The problem is it doesn't show anything, no start many, desktop icons or task bar. Just the desktop screan saver image. WHAT SHOULD I DO?
ADITYA () - 27 03 2010 - 17:53
Ο υπολογιστης ανοιγει κανονικα και μου βγαζει αυτο οτι εχουν καταστραφει τα windows τι να κανω?
stelios () - 21 06 2010 - 19:41
i have a dell inspiron 530 with windows xp. when i try to open any program a box pops up asking me to choose which program to open with. even internet explorer or aol. i tried reinstalling windows from the installation cd but it keeps freezing up.
dc () - 16 07 2010 - 02:50
My desktop runs on Windows XP Home Edition. It is 7 years old. It boots up and immediately freezes. Time glass has lines thru it. I ran PC Doctor software it tells me Videocard memory fail. Can you please help.
Amit - 19 07 2010 - 11:45
I Have HCL Laptop I Have Internal Problam When I am Work on it speedly or Hardly than my laptop Outomatakly restart I Have This problam for 15 day dose it will be recover????????????????? If yes so please contact me at 99938-19014 or mail at mahesh.kewat555@gmail.com
raj () - 08 08 2010 - 19:36
issues, issues, issuess.. thank you microsoft!!
computer repair oakville () (URL) - 11 08 2010 - 17:25